Client Cancellation Policy:

Forty-eight (48) hours advance notice is required for cancellations and/or rescheduling requests.  We understand that urgent matters sometimes arise, so we will not charge a fee for the first missed session.  Subsequent missed sessions or late cancellations will incur a $40 fee, payable prior to the next scheduled appointment.

Client Late Appointment Policy:

We understand that unexpected events can cause you to join your online therapy session late. To ensure that subsequent appointments remain on schedule, I will conduct the session within the original time frame allotted. Your understanding and adherence to this policy are greatly appreciated, as it allows me to provide timely and efficient care for all my clients. If you are more than 15 minutes late to an appointment, this will be considered a missed session or late cancellation, and the client cancellation policy will be enforced. If you have any questions or concerns regarding this policy, please don't hesitate to contact us for further assistance.